Contact Us

If you have a simple question then you may wish to first try our search box or even visit our FAQs page as we have tried to provide clear answers whenever possible to many of the most common questions asked.

As your questions and thoughts are extremely important to us please use any of the relevant contact details below if you wish to contact us directly.

Sales & Deliveries Inquiries

Our hours of contact are: Australian time 9am-3pm Mondays – Fridays
The current day and time in Australia is:

If calling from the US: Phone + (1) 424 644 6773
If calling from Australia: Phone +(61) 02 95678 333

E-mail: sales@osmopatch.com

General Inquiries
E-mail: sales@osmopatch.com

Trade Inquiries
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Returns Inquiries
Please email to be issued a Return Authorization Number prior to sending any returns.
Email: sales@osmopatch.com

Medical Information
Please understand that we can only answer questions concerning the suitable use and safety of our product/s. Kindly contact your local health care professional regarding medical questions that you may have.

Mailing Address
MediWise Pty Ltd
PO Box 197
South Hurstville, NSW 2221
Australia

Head Office
ABN 14 088 815 178
MediWise Pty Ltd
South Hurstville, NSW 2221
Australia

*Please note that we do not accept any payments or pick-ups from our head office as this location is only for administration.

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Testimonials

Real accounts by real people. Hear what they have to say!

Shoulder bursitis

Hi, Have been using the patches now for 6 days, just wanted to know how long to use them for. I imagined until the area no longer has any fluid on the patch, have had bursitis in shoulder for 5 weeks now, have had only a small relief so far, Cheers

Ingrid
United States
Baker's cyst

Hi Just a quick note that I feel I needed to write about the OSMO Patches. In September I tripped over while running and fell on my knee which left me with a fractured bone at the back of my knee which in turn ruptured my cruciate ligament. Although back on track now after various […]

Kim C
South Yorkshire, United Kingdom
Knee problems

Hi Toky, Just to let you know your product is amazing. I’ve been using it every night, and I have noticed a huge difference on my knee, Thanks

Yusuf I
Ontario, Canada
Ankle and hips (trochanter bursitis)

Thank you very much.

I have used the patches on three areas with amazing results. One was on my ankle, 12 hours later the pain was completely resolved. The other two were on my hips for greater trochanter bursitis.

Both hips feel not completely pain-free, but a dramatic difference.

So thank you, and I have to say I am amazed.

Mandi D
NSW, Australia
Swollen elbow almost half the size of a tennis bal

After noticing a swollen lump on my elbow almost half the size of a tennis ball, I visited my doctor who explained it was a bursa and could be drained but would likely re-occur. Like others, I found your website and decided to “give it a go” although being a little skeptical.

While waiting, my doctor drained it by needle, but it re-filled within 3-4 days as predicted. When the patches arrived, I immediately used them with skepticism. The next morning, I could not believe my eyes, it was covered with similar fluid as the doctor had removed and again after 3 more.

My elbow is now back to normal, and I have no hesitation in recommending them to anyone with similar problems.

Brian L
Auckland, New Zealand
Baker's cyst

Hello.

The patches arrived. Thank you very much.

I have used 3 and they are very good. They certainly draw the liquid away from the back of my knee.

Thanks very much

Robyn C
Christchurch, New Zealand
General Bursitis

Toky, I am writing to you again because my husband wants to order additional patches.  He says that they are amazing for his severe leg cramps.  He sleeps through the night whereas before using the patches he would get up 3 or 4 times a night with cramping in his legs.

Sheila W
Connecticut, United States
Baker's cyst

Thank you, thank you, thank you!  I received my patches and after wearing them two nights, my baker’s cyst is almost gone – and no more pain!

Gwen K
Saskatchewan, Canada
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