Guarantee, Returns and Refunds Policies

OSMO Patch Guarantee Policy

While the OSMO patch works well for many people, as with any treatment there will always be some people that our patches regretfully won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.

Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)

We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).

IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.

Returns and Refunds Policy
Items may be returned for any of the following reasons.

Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies

All returns will require a Return Authorization Number (RA#) regardless of the reason.

The Return Authorization Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.

Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorization Number. As soon as we receive the balance of your un-used patches together with the Return Authorization Number we shall then immediately issue you with a complete refund (less the postage & handling cost).

We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase

Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorization Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.

Testimonials

Real accounts by real people. Hear what they have to say!

Baker's cyst

Thank you, thank you, thank you! I received my patches and after wearing them two nights, my baker’s cyst is almost gone – and no more pain!

Gwen K

Saskatchewan, Canada

General Bursitis

Hi Toky The patches work so well. I will have to keep these ones for myself. I have been convincing others of their worth. Many, many thanks

Judith W

Palmerston North, New Zealand

General Bursitis

Hi Toky, I wish to say that I have found the patches to be a great benefit to me and have had more relief from them that I have had with any other treatment including 4 cortisone injections. You are quite welcome to give my testimony to any prospective user and, if necessary, they can […]

Val G

NSW, Australia

Baker's Cyst

I just want to let you know that I had a very painful Bakers Cyst behind my right knee. I had around 20 patches, one each night and the cyst has gone.

Such a great relief from the pain.

I am back again buying more as I have some fluid on top of the knee, but thought I would mention it to you.

Kind regards

Carole M

London, UK

Bursitis of the elbow, knee swelling & leg cramps

My husband healed his bursitis of the elbow with your patches. –

They are amazing, and he is now using 2 patches on each knee at night for knee swelling, and it seems to give him amazing relief from cramps in his legs that kept him awake throughout every night for years.

He has used everything from niacin to bars of ivory soap between the sheets.

Sheila W

Connecticut, United States

Hip problems

Hi,

I have just started using OSMO patches on my hip and have had some significant relief after only two nights of use.

I was wondering if they could also work on a large ganglion on a wrist?

Sincerely,

Peg S

Texas, United States

Bursa on knee

Dear Friends at MediWise,

I had what a nurse practitioner at St. Thomas’ Hospital in London called ‘that huge bursa’ on my right knee as a direct result of falling from the top of a railway staircase when the city was inundated with a snowfall and resulting ice.

I received your patches the day before yesterday, and after two nights am now completely back to normal. I cannot thank you enough. This is one of the BEST investments I have ever made, and I will certainly be happy to recommend it to anyone who is looking for rapid relief from bursitis.

Cheers for now,

Bruce W

London, United Kingdom

Fluid on knee

I had a sac of fluid to the upper-right of my knee. Quite large. I continued to pursue my daily routine which consisted of morning workouts at the gym including ‘spin’ class. Needless to say, I aggravated the whole situation. My leg became swollen, and quite painful. It was only after the swelling went down did I notice the sac.

Upon searching myself for possible causes, I came across your site and since it was a ‘natural’ remedy, I didn’t think it would do any harm. I’ve had good results with other natural products, so why not give it a try.

After three days on the patch, I found that the sac pretty much dissolved. Was I going to heal anyway? Maybe. Was it the combination of natural healing and the stimulation of the patch? Maybe. In any event, I am now sac free.

Vickie M

Rhode Island, United States

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