While the OSMO patch works well for many people, as with any treatment there will always be some people that our patches regretfully won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.
Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)
We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.
Returns and Refunds Policy Items may be returned for any of the following reasons.
Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies
All returns will require a Return Authorization Number (RA#) regardless of the reason.
The Return Authorization Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.
Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorization Number. As soon as we receive the balance of your un-used patches together with the Return Authorization Number we shall then immediately issue you with a complete refund (less the postage & handling cost).
We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase
Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorization Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.
Testimonials
Real accounts by real people. Hear what they have to say!
Baker's Cyst
Hi,
I have used the OSMO Patch in the past for my bakers cyst.
I was very successful with it and I have referred it to others.
Patsy C
WA, United States
Elbow bursitis
Hi, I wanted to send you a testimonial on the patches.
I woke up one Saturday morning and saw a bulge on my elbow with fluid in there and decided to Google it. I learnt many people opted to drain it. That was not appealing to me at all!
I discovered the OSMO Patches and ordered them. After using the first 3 patches, I noticed my bursitis getting smaller. After the 9th it was almost gone, then totally gone after the 10th patch. Using your patches saved me from having a doctor drain the fluid…thanks!!!
If I know of anyone with bursitis I will be sending them to you ASAP!
Les S
Vancouver, Canada
Bursa in elbow
Dear Toky,
My patches arrived on Feb. 10th. I have now used 9 of the patches, wearing one sometimes during the day.
I have noticed significant results, although there is still some swelling in the bursa in my left elbow.
George A
Utah, United States
Baker's cyst
Ok, I have an arthritic knee from playing American football and having an operation when I was 18. Going to a doctor to have it drained would cost me well over $220. I know that I will need to get this knee replaced sometime in the near future and you can only do this one time, so it is in my best interest to find a way to prolong the knee replacement.
I tried the OSMO Patch about 1-2 years ago, thinking it may be a gimmick, and it was no gimmick because it works. The pressure on my knee is lessened by morning and I can move around a lot better. I’m health conscious, watch what I eat, go to the gym 3-4 times a week and of course I work. It is important to be open to alternatives instead of the ‘give me a pill’ attitude that most of the public has. As individuals, we have to realize that we, not someone else, are the most interested in our own health.
Thank you
Mike M
Wisconsin, United States
Baker's cyst
Hi Toky, I am amazed at how fast this patch worked! I felt relief the very next morning, all the stiffness having gone and I was able to walk up and down the stairs much more easily. I think I will now try a patch on my kneecap where I’ve had inflammation for a long […]
Erika A
Ontario, Canada
Baker's cyst.
Back in July I hurt my knee, and later formed a baker’s cyst…it got so bad that I could not bend my knee without a lot of pain. I had to walk with my leg stiff at all times.
I found your website and ordered a ten pack…used them, and in no time the swelling was down, but not gone. I could bend my knee and walk normal…something I have not done since July. I ordered your patches again…Because from the time I used my last patch, til I got my order, some of the swelling and stiffness came back…started using them again…and just like before the cyst is going down…without needles! Love that.
I just want to say thank you!, my knee is almost back to normal… the best thing I have ever used.
Donna J
Missouri, United States
Bursitis in heel
Dear Wonderful Mediwise Pty. Ltd.
My brother bought your patches for the bursitis in my heel.
After the first patch on Tuesday, I saw no results. After the second patch, I was actually worse. Then while wearing the third patch yesterday, I was thrilled to see improvement…so much so that I cancelled the appointment that I had with the doctor…scheduled for today!
Now I’m using the fifth patch, and of course am anxious to see what the end of today will bring.
Sincerely.
Judy B
Georgia, United States
Hip problems
Hi,
I have just started using OSMO patches on my hip and have had some significant relief after only two nights of use.
I was wondering if they could also work on a large ganglion on a wrist?
