While the OSMO patch works well for many people, as with any treatment there will always be some people that our patches regretfully won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.
Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)
We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.
Returns and Refunds Policy Items may be returned for any of the following reasons.
Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies
All returns will require a Return Authorization Number (RA#) regardless of the reason.
The Return Authorization Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.
Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorization Number. As soon as we receive the balance of your un-used patches together with the Return Authorization Number we shall then immediately issue you with a complete refund (less the postage & handling cost).
We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase
Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorization Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.
Testimonials
Real accounts by real people. Hear what they have to say!
Elbow bursitis
Dear Toky, this is to follow up on my last email.
After the 7th patch, the swelling began to go down. I did have to use all 10 patches, but by that time the swelling was gone and my elbow was back to normal.
So the patches did work, and I am completely satisfied. I would buy them again and recommend them to others.
Thanks so much.
Tom F
California, United States
Joint Pain
They work so well for my husband I placed another double order yesterday so I have them on hand when he needs them. The patches are the only thing that has ever given him relief.
Ann W
SC, United States
Baker's cyst
Hello,
I have used your patches for my baker’s cyst. I started a while back, stopped, and found the cyst increased in size.
I have now been using it again for 1 week and the discomfort of it is considerably reduced.
The patches give such good relief
Maria P
SA, Australia
Elbow bursitis
My elbow and shoulder were both injured at the same time, which were attended to by a highly respected orthopaedic physician.
After treatment, my shoulder fully recovered but the bursitis continued in full bloom. My doctor did not suggest draining it because the bursitis would likely return. After 7 weeks of no relief I researched the Internet for answers. That is when I discovered your product. On applying your patch to my elbow for 3 days the bursitis disappeared.
Simply amazing. Thank you!
Robert F
Florida, United States
Baker's cyst behind knee and calf pain
I’ve had a Baker’s cyst behind my right knee, caused by an injury, for 4 years.
It is excruciatingly painful. I received cortisone injections every 3 months to ease the pain, but to no avail. Luckily, I stumbled upon your website. I put one behind my knee and one on the front of my calf. To my surprise, the swelling was greatly reduced by the next morning!
I would absolutely recommend the OSMO patch to anyone with this problem because I truly believe it works wonders.
I am extremely grateful for your product and I hope for many others to experience the relief I have as a result of using your OSMO patches.
Wayne S
New Jersey, United States
General Bursitis
Just to let you know-I am totally amazed at how your patches work-the ten patches have removed 95% of the fluid in the bursa-I have ordered more just in case it happens again-I have had major problems before with a busa being drained by needle and infection setting in-so many thanks for a great product-I […]
Peter W
California, United States
Baker's cyst
I just send you an other order of patches, It helps me a lot especially to sleep because I am always in pain with my bakers’cyst so I do not want to run out of patches. Thank You
Lilianne L
Ontario, Canada
Swollen elbow
Hello,
My name is Garry Gracey; I am a former HANDBALL CHAMPION. I banged my elbow while playing handball. It became swollen after a few days, and my family doctor recommended not to drain the bursa on the elbow but to have it take its natural healing course. “Being impatient” I googled and found OSMO Patches. They were AMAZING in such that after 5 applications of OSMO patches, the swelling on my elbow disappeared.
For a visual of the before and after, attached are the pictures.
