Have a Question?
Close

Do you have a question relating to Osmopatch?

Simply complete the form below and we will get back to you shortly. Please note, our response does not constitute medical advice. Please consult your medical practitioner:

  • This field is for validation purposes and should be left unchanged.

Privacy Policy

MediWise Pty Ltd is committed to providing great customer service and complete transparency to the community and our customers. Please read our privacy policy to clearly understand what information we collect, how we use that information as well as how we protect your information.

What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey.

Any data we request that is not required will be specified as voluntary or optional.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Like most websites, we use cookies to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the ‘do we use cookies?’ section below for information about cookies and how we use them.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

To personalize your experience
(your information helps us to better respond to your individual needs)

To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order or request, in addition to receiving occasional company news, updates, promotions, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

To administer a contest, promotion, survey or other site feature.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or enter, submit, or access your personal information.

These security measures include: password protected directories and databases to safeguard your information or SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.)

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
As part of the California Online Privacy Protection Act, all Registered users of our site may make any changes to their information at any time by logging into their control panel and going to the \’Edit Profile\’ page.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.

CAN-SPAM Compliance
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.osmopatch.com/terms-and-conditions.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
We reserve the right to change our privacy policy from time to time. If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply to all existing registered users as well as to information collected after the date of the change.

This policy was last modified on 10th December 2011

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Mail: PO Box 14
Brighton-Le-Sands, NSW
2216 Australia

Email: sales@osmopatch.com
Phone: +1 424 6446773 or

+61 2 95678333

Privacy Policy Customer Pledge
We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the following important privacy laws and initiatives:

  • Federal Trade Commission Fair
  • California Online Privacy Protection Act
  • Children’s Online Privacy Protection Act
  • Privacy Alliance
  • Trust Guard Privacy Requirements
william

I’ve had knee problems for 3 decades and have had 4 surgeries due to an ACL Tear and numerous Meniscus tears.  Due to these problems, I’ve had a chronic problem with a Baker’s Cist in back of my knee.  I’ve been living with the Baker’s Cyst for years and the swelling that this Cyst caused […]

- William M, California, United States
Gabrielle

I hurt my knee quite severely when out bushwalking in the Mt Mitchell National Park a distance of approximately 5.0 kilometres up total distance almost 11k. I hadn’t been doing much strenuous walking and on the way down I got a nasty pain in my knee. My doctor told me I had a Bakers Cyst […]

- Gabrielle W, QLD, Australia

We have purchased your patches for application on my husband’s knee.  It certainly drained some fluid from his knees, giving some relief after one application.

- Sharon B, Alberta, Canada

Hello Toky, 4 more patches to go, and I can report great improvement!  I can bend the knee, the lump in the back is so much smaller, (by half?) I think.  Not even thinking of a drain needle and cortisone shot at this point.  Your explanations are a little hard for me to follow medically, […]

- Judy, North Carolina, United States

I had a sac of fluid to the upper-right of my knee. Quite large. Initially I had pulled my calf muscle and without realizing the extent of the pull, I continued to pursue my daily routine which consisted of morning workouts at the gym including “spin” class.  Needless to say, I aggravated the whole situation. […]

- Vickie M, Rhode Island, United States

OSMO Patch No Questions Asked Guarantee Policy

As with any treatment there will always be some people that our patches regretfully won't help. While there may be several reasons for this, we do appreciate that such a situation will always be disappointing. Hence, we have put together our ‘No Questions asked Money back Guarantee’.

If after applying the patches for 5 consecutive nights you honestly feel that the patches have not yet provided you any type of relief or help from your injury then please discontinue the use of the patches and simply e-mail us within 45 Days of placing your order to take up your No Questions asked Guarantee. We will then provide you with your Return Authorization Number (RA#) and return details. This guarantee is a full refund on the purchase price less the original postage & handling cost.

IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (i.e. orders greater than 20 patches). This guarantee is only applicable to orders purchased directly from osmopatch.com and does not include purchases from re-sellers.

Download your free report

'The Essential Secrets to Maintaining strong Joints & Recovering from joint Injury'

This report is an absolute must read if you have any type of joint pain or for anyone suffering from a joint injury.

Inside the report

Discover simple & natural ways to maintain strong and health joints.

Simply fill in the details below and you will receive an email shortly.

  • This field is for validation purposes and should be left unchanged.