Cookie Policy

This policy was last modified on 24th May 2018

osmopatch.com is owned and operated by MediWise Pty Ltd. This Cookie Policy explains how we use cookies and similar technologies in the course of our business, including through our websites that link to this Cookie Policy, such as https://au.osmopatch.com, https://www.osmopatch.com, and https://www.osmopatch.co.uk, or any website or mobile application owned, operated or controlled by us (collectively, “Websites” or “websites”), and when opening or interacting with emails delivered through our Services. It explains what these technologies are and why we use them, as well as your rights to control our use of them. This Cookie Policy is and will be treated as part of our Terms & Conditions, and is automatically incorporated therein. Capitalized terms used and not otherwise defined in this Cookie Policy have the meanings given to those terms in our Privacy Policy.

In some cases we may use cookies and other tracking technologies described in this Cookie Policy to collect Personal Information, or to collect information that becomes Personal Information if we combine it with other information. For more information about how we process your Personal Information, please consult our Privacy Policy.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers in order to (for example) make their websites or services work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner or service provider (in this case, osmopatch.co.uk) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website or service you are using (such as advertising, interactive content and analytics). The third parties that set these third party cookies can recognise your computer both when it visits the website or service in question and also when it visits certain other websites or services.

Why do we use cookies and other tracking technologies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and Services to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us and the third parties we work with to track and target the interests of visitors to our Websites, and we refer to these as “performance” or “functionality” cookies. For example, we use cookies to tailor content and information that we may send or display to you and otherwise personalize your experience while interacting with our Websites and to otherwise improve the functionality of the Services we provide. We also enable our users to employ cookies and similar tracking technologies in connection with their use of our Services in order to allow us and our users to track their subscribers. Finally, third parties serve cookies through our Websites and Services for advertising, analytics, and other purposes. This is described in more detail below.

Cookies served through our Websites

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in further detail below:

Other tracking technologies
We and our third party partners may use other, similar technologies from time to time, like web beacons, pixels (or “clear gifs”) and other tracking technologies. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Websites or, in the case of web beacons, opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to serve targeted advertisements to you and others like you, to improve site performance, and to measure the success of marketing campaigns. While you may not have the ability to specifically reject or disable these tracking technologies, in many instances, these technologies are reliant on cookies to function properly; accordingly, in those instances, declining cookies will impair functioning of these technologies.

How can I control cookies?

You have the right to decide whether to accept or reject cookies.

Website Cookie Preference Tool: You can exercise preferences about what cookies are served on our Websites by visiting our cookie settings preference center, available here: Privacy Settings. You can also exercise your Website cookie preferences by visiting the TRUSTe preference center by clicking this link: http://preferences-mgr.truste.com/.

Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Websites though your access to some functionality and areas of our Websites may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

Disabling Most Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

Mobile Advertising: You can opt out of having your mobile advertising identifiers used for certain types of Interest Based Advertising, including those performed by us, by accessing the settings in your Apple or Android mobile device and following the most recent published instructions. If you opt out, we will remove all data about you and no further data collection or tracking will occur. The random ID we (or our third party partners) had previously assigned to you will also be removed. This means that if at a later stage, you decide to opt-in, we will not be able to continue and track you using the same ID as before, and you will for all practical purposes be a new user to our system.

Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Websites do not currently process or respond to “DNT” signals. MediWise takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more about “DNT”, please visit All About Do Not Track.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at privacy@osmopatch.com.

Testimonials

Real accounts by real people. Hear what they have to say!

Dear Sir or Madam: I purchased the OSMO patch several weeks ago and just started using them 4 days ago for my Bakers Cyst behind my knee.  I must admit I was very skeptical but I have noticed a change and less swelling in the area behind my knee.   Thank you

- Karen B, Illinois, United States

Hello Danniel, Thank you for your prompt reply.

I started using the patches about 10 days ago, and the amount of improvement is unbelievable.  The lump was rock hard, and I could not bend the knee, nor straighten the leg.  Even though there is still some swelling, the knee feels almost normal.  I have run out of the patches, so will restart as soon as I receive the new batch…hopefully it will all go away. Thank you for your help, and good luck…

- Maria P, SA, Australia

Thank you. I never thought I would be able to walk without pain again. Thanks to your product, I was pain free the day after I applied the first patch.

- Marcia M, Indiana, United States

I have been meaning to write you for some time now and tell you how great the OSMO patches have worked for me. 

I have Baker’s cyst that have developed over the past four years on both knees and have gone to an Orthopedic Specialist to have them drained via syringe numerous times, plus the cortisone shots.  Researching the topic one day, I discovered your website and hesitantly ordered the OSMO patches.  Just last week, I re-ordered your patches for the third time…. they work amazing. There is such a difference when I wake up in the morning after sleeping with them on my knees. 

The fluid is drawn out and mobility is greatly improved.  I will probably need surgery one day to repair torn cartilage in my knees, but these are a greatly helping me with the swelling/fluid build up like nothing else has before.
 
Thank you for developing such a wonderful product and for the prompt and efficient service when placing an order.  They are really helping me.

- Janet R, Georgia, United States

Thank you, I have already used almost all the patches from my last order.  I had a bakers cyst which I think has really improved with the patches.  I also have tennis elbow on one elbow and golfers elbow on the other and I have put the patches on my elbows one nite and there […]

- Lynne F, British Columbia, Canada
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