If you have a simple question then you may wish to first try our search box or even visit our FAQs page as we have tried to provide clear answers whenever possible to many of the most common questions asked.
As your questions and thoughts are extremely important to us please use any of the relevant contact details below if you wish to contact us directly.
Sales & Deliveries Inquiries
Our hours of contact are: Australian time 9am-3pm Mondays – Fridays The current day and time in Australia is:
If calling from the US: Phone + (1) 424 644 6773
If calling from Australia: Phone +(61) 02 9567 8333
Returns Inquiries Please email to be issued a Return Authorization Number prior to sending any returns. Email: sales@osmopatch.com Fax + (61) 2 9567 0999
Medical Information Please understand that we can only answer questions concerning the suitable use and safety of our product/s. Kindly contact your local health care professional regarding medical questions that you may have.
Mailing Address MediWise Pty Ltd PO Box 197 South Hurstville, NSW 2221 Australia
Head Office ABN 14 088 815 178 MediWise Pty Ltd 307-B Princes Hwy Carlton, NSW 2218 Australia
*Please note that we do not accept any payments or pick-ups from our head office location as this location is only for administration.
Testimonials
Real accounts by real people. Hear what they have to say!
I’ve had knee problems for 3 decades and have had 4 surgeries due to an ACL Tear and numerous Meniscus tears. Due to these problems, I’ve had a chronic problem with a Baker’s Cist in back of my knee. I’ve been living with the Baker’s Cyst for years and the swelling that this Cyst caused […]
- William M, California, United States
I hurt my knee quite severely when out bushwalking in the Mt Mitchell National Park a distance of approximately 5.0 kilometres up total distance almost 11k. I hadn’t been doing much strenuous walking and on the way down I got a nasty pain in my knee. My doctor told me I had a Bakers Cyst […]
- Gabrielle W, QLD, Australia
We have purchased your patches for application on my husband’s knee. It certainly drained some fluid from his knees, giving some relief after one application.
- Sharon B, Alberta, Canada
Hello Toky, 4 more patches to go, and I can report great improvement! I can bend the knee, the lump in the back is so much smaller, (by half?) I think. Not even thinking of a drain needle and cortisone shot at this point. Your explanations are a little hard for me to follow medically, […]
- Judy, North Carolina, United States
I had a sac of fluid to the upper-right of my knee. Quite large. Initially I had pulled my calf muscle and without realizing the extent of the pull, I continued to pursue my daily routine which consisted of morning workouts at the gym including “spin” class. Needless to say, I aggravated the whole situation. […]
We offer a 90 days no questions asked money back guarantee.
Charities that we Proudly Actively Support
OSMO Patch No Questions Asked Guarantee Policy
As with any treatment there will always be some people that our patches regretfully won’t help. While there may be several reasons for this, we do appreciate that such a situation will always be disappointing. Hence, we have put together our ‘No Questions asked Money back Guarantee’.
If after applying the patches for 5 consecutive nights you honestly feel that the patches have not yet provided you any type of relief or help from your injury then please discontinue the use of the patches and simply e-mail us within 45 Days of placing your order to take up your No Questions asked Guarantee. We will then provide you with your Return Authorization Number (RA#) and return details. This guarantee is a full refund on the purchase price less the original postage & handling cost.
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (i.e. orders greater than 20 patches). This guarantee is only applicable to orders purchased directly from osmopatch.com and does not include purchases from re-sellers.
Simply complete the form below and we will get back to you shortly. Please note, our response does not constitute medical advice. Please consult your medical practitioner:
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