Cookie Policy

This policy was last modified on 24th May 2018

osmopatch.com is owned and operated by MediWise Pty Ltd. This Cookie Policy explains how we use cookies and similar technologies in the course of our business, including through our websites that link to this Cookie Policy, such as https://au.osmopatch.com, https://www.osmopatch.com, and https://www.osmopatch.co.uk, or any website or mobile application owned, operated or controlled by us (collectively, “Websites” or “websites”), and when opening or interacting with emails delivered through our Services. It explains what these technologies are and why we use them, as well as your rights to control our use of them. This Cookie Policy is and will be treated as part of our Terms & Conditions, and is automatically incorporated therein. Capitalized terms used and not otherwise defined in this Cookie Policy have the meanings given to those terms in our Privacy Policy.

In some cases we may use cookies and other tracking technologies described in this Cookie Policy to collect Personal Information, or to collect information that becomes Personal Information if we combine it with other information. For more information about how we process your Personal Information, please consult our Privacy Policy.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by online service providers in order to (for example) make their websites or services work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner or service provider (in this case, osmopatch.co.uk) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website or service you are using (such as advertising, interactive content and analytics). The third parties that set these third party cookies can recognise your computer both when it visits the website or service in question and also when it visits certain other websites or services.

Why do we use cookies and other tracking technologies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites and Services to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies enable us and the third parties we work with to track and target the interests of visitors to our Websites, and we refer to these as “performance” or “functionality” cookies. For example, we use cookies to tailor content and information that we may send or display to you and otherwise personalize your experience while interacting with our Websites and to otherwise improve the functionality of the Services we provide. We also enable our users to employ cookies and similar tracking technologies in connection with their use of our Services in order to allow us and our users to track their subscribers. Finally, third parties serve cookies through our Websites and Services for advertising, analytics, and other purposes. This is described in more detail below.

Cookies served through our Websites

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in further detail below:

Other tracking technologies
We and our third party partners may use other, similar technologies from time to time, like web beacons, pixels (or “clear gifs”) and other tracking technologies. These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Websites or, in the case of web beacons, opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to serve targeted advertisements to you and others like you, to improve site performance, and to measure the success of marketing campaigns. While you may not have the ability to specifically reject or disable these tracking technologies, in many instances, these technologies are reliant on cookies to function properly; accordingly, in those instances, declining cookies will impair functioning of these technologies.

How can I control cookies?

You have the right to decide whether to accept or reject cookies.

Website Cookie Preference Tool: You can exercise preferences about what cookies are served on our Websites by visiting our cookie settings preference center, available here: Privacy Settings. You can also exercise your Website cookie preferences by visiting the TRUSTe preference center by clicking this link: http://preferences-mgr.truste.com/.

Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Websites though your access to some functionality and areas of our Websites may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

Disabling Most Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

Mobile Advertising: You can opt out of having your mobile advertising identifiers used for certain types of Interest Based Advertising, including those performed by us, by accessing the settings in your Apple or Android mobile device and following the most recent published instructions. If you opt out, we will remove all data about you and no further data collection or tracking will occur. The random ID we (or our third party partners) had previously assigned to you will also be removed. This means that if at a later stage, you decide to opt-in, we will not be able to continue and track you using the same ID as before, and you will for all practical purposes be a new user to our system.

Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Websites do not currently process or respond to “DNT” signals. MediWise takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more about “DNT”, please visit All About Do Not Track.

How often will you update this Cookie Policy?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at privacy@osmopatch.com.

Testimonials

Real accounts by real people. Hear what they have to say!

General Bursitis

I bought OSMO product hoping it would work for my bursitis.  I am pleased to say it did I am very satisfied.  Could you send me any info you have of other products. Please.   Thank you

Joyce B.
New Jersey, United States
Shoulder problems

Dear Danniel, I’ve just ordered my second lot of patches and have noticed a vast improvement in my shoulder. I just wanted to let you know I think they are working and will continue to use them. Thank you and I will be telling people all about your website.  Regards

Janet R
SA, Australia
General Bursitis

I have found these patches to be fantastic giving me huge relief. Regards

Jenny
United States
Hip problems

Hi,

I had a sore hip muscle at the back of my hip. The Dr. said we will drain the fluid out then give you a Cortisone shot. I said no way my hip was so sore it was painful sitting and going up stairs.

I ordered your patches and the first night they came I applied it, the next morning the powder was hard, I guess from being wet. As soon as I stood on it, no PAIN, I woke up my wife and said it works.

It is still a little sore, when you sit. But it’s 99% better.

Ray W
Ontario, Canada
Baker's cyst

Hello! I am writing to sing your praises!  I am not kidding.  I was first diagnosed with a Baker’s cyst approximately three months ago.  The pain became increasingly intense, so I finally made an appointment with an orthopedic surgeon.  He explained that the cyst was most likely the result from a torn meniscus and that […]

Ms. Dale C
Georgia, United States
Elbow bursitis

Thank you. Just to let you know, your product is supreme!

I’d been suffering with bursitis on my elbow for months, but now it’s totally healed in just two applications.

Thank you so much.

DEANDREA I
California, United States
Baker's cyst

Hi there!

My mother had 20 patches, it made a lot of difference for her knee, she got a big relief out of it, she started bending her knee now after many years,

With best regards

Mesrak M
Argyll, United Kingdom
Baker's cyst.

Back in July I hurt my knee, and later formed a baker’s cyst…it got so bad that I could not bend my knee without a lot of pain. I had to walk with my leg stiff at all times.

I found your website and ordered a ten pack…used them, and in no time the swelling was down, but not gone. I could bend my knee and walk normal…something I have not done since July. I ordered your patches again…Because from the time I used my last patch, til I got my order, some of the swelling and stiffness came back…started using them again…and just like before the cyst is going down…without needles! Love that.

I just want to say thank you!, my knee is almost back to normal… the best thing I have ever used.

Donna J
Missouri, United States
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