While the OSMO patch works well for many people, as with any treatment there will always be some people that our patches regretfully won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.
Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)
We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.
Returns and Refunds Policy Items may be returned for any of the following reasons.
Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies
All returns will require a Return Authorization Number (RA#) regardless of the reason.
The Return Authorization Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.
Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorization Number. As soon as we receive the balance of your un-used patches together with the Return Authorization Number we shall then immediately issue you with a complete refund (less the postage & handling cost).
We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase
Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorization Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.
Real testimonials by real people
Read their stories
Bursitis in the knee
Hi,
I ordered these patches for my son who has terrible bursitis in his knee. He owns a carpet installing business, and the constant kicking has really damaged his knee.
He took meds, had a steroid shot, nothing worked. The doctor told him he needed surgery. I had found your patches online, and they have worked for him.
Thanks so much, Sincerely
Buristis (the size of a hardball) in elbow
So, I had bursitis (the size of a hardball) in my elbow. Three doctor visits (3) draining visits but swelling returned instantly.
Tried your patches and after 10 apps. it has completely disappeared!
Thank You
Baker's cyst.
Back in July I hurt my knee, and later formed a baker’s cyst…it got so bad that I could not bend my knee without a lot of pain. I had to walk with my leg stiff at all times.
I found your website and ordered a ten pack…used them, and in no time the swelling was down, but not gone. I could bend my knee and walk normal…something I have not done since July. I ordered your patches again…Because from the time I used my last patch, til I got my order, some of the swelling and stiffness came back…started using them again…and just like before the cyst is going down…without needles! Love that.
I just want to say thank you!, my knee is almost back to normal… the best thing I have ever used.
Ankle (Achilles Bursitis)
About 2 years ago I developed bursitis on my right ankle which was extremely painful. I tried traditional physio, ultrasound, laser, and stretching to no avail.
I discovered the OSMO Patch website and decided to keep an open mind and try the OSMO Patch.
After all those months of continuous pain, much to my surprise, I experienced a significant improvement such that I can now walk several kilometers, and am not in constant pain all day long! I have now ordered a 3rd set of Patches, and am sure these will end the problem entirely.
Knee problems
Many thanks Toky….
The patches were fab last time and it’s now been over 6 months since I have had to use them.
Alas, it seems my bursitis is back, so hence the need for the wonder patches……
I got a bit careless with kneeling on my knee, so all my fault
Bursitis of the elbow, knee swelling & leg cramps
My husband healed his bursitis of the elbow with your patches. –
They are amazing, and he is now using 2 patches on each knee at night for knee swelling, and it seems to give him amazing relief from cramps in his legs that kept him awake throughout every night for years.
He has used everything from niacin to bars of ivory soap between the sheets.
Elbow swollen up to the size of a golf ball
I was diagnosed with severe bursitis in my left elbow, and I saw an orthopaedist who attempted to aspirate it and also injected cortisone with absolutely no effect.
A couple of weeks later, he aspirated over 30 cc’s of fluid, and the next day all the fluid had returned. The only alternative offered was surgery, which he pointed out had limited success. That’s when I found your treatment and ordered an initial 10 patches, which greatly diminished the swelling. I re-ordered more patches to finish off the treatment, and I have absolutely no swelling or discomfort now.
I would unhesitatingly recommend your treatment to anyone with bursitis. The results are amazing; Regards Jim
Baker's cyst
Hi Just a quick note that I feel I needed to write about the OSMO Patches. In September I tripped over while running and fell on my knee which left me with a fractured bone at the back of my knee which in turn ruptured my cruciate ligament. Although back on track now after various […]
Real accounts by real people. Hear what they have to say!
I have been suffering from bursitis in my right hip since last August.
I saw your website and ordered 20 patches. I used a patch for 3 nights and didn’t notice much difference, and there was just a slight amount of fluid in the patches each night.
Last night I moved the patch a little and I couldn’t believe it this morning! The patch was soaked with fluid, so much that it was starting to ooze from the patch.
My hip felt much better this morning.
Thank you
We have purchased your patches for application on my husband’s knee. It certainly drained some fluid from his knees, giving some relief after one application.
Hello! I am writing to sing your praises! I am not kidding. I was first diagnosed with a Baker’s cyst approximately three months ago. The pain became increasingly intense, so I finally made an appointment with an orthopedic surgeon. He explained that the cyst was most likely the result from a torn meniscus and that […]
About 2 years ago I developed bursitis on my right ankle which was extremely painful. I tried traditional physio, ultrasound, laser, and stretching to no avail.
I discovered the OSMO Patch website and decided to keep an open mind and try the OSMO Patch.
After all those months of continuous pain, much to my surprise, I experienced a significant improvement such that I can now walk several kilometers, and am not in constant pain all day long! I have now ordered a 3rd set of Patches, and am sure these will end the problem entirely.
