While the OSMO patch works well for many people, as with any treatment there will always be some people that our patches regretfully won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.
Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)
We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.
Returns and Refunds Policy Items may be returned for any of the following reasons.
Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies
All returns will require a Return Authorization Number (RA#) regardless of the reason.
The Return Authorization Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.
Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorization Number. As soon as we receive the balance of your un-used patches together with the Return Authorization Number we shall then immediately issue you with a complete refund (less the postage & handling cost).
We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase
Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorization Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.
Real testimonials by real people
Read their stories
★★★★★
Knee problems
Dear Danniel,
I fell 1.5 meters landing on my patella. The pain was severe, after 2 weeks on crutches I was left with a fluid-filled bursa the size of half a golf-ball. I already had a swelling just below my kneecap for 5 years, and another specialist had thought this was probably a lipoma.
I’ve used 16 patches so far, in conjunction with acupuncture. The bursa began to shrink from the first patch, and is now almost gone. I’ve been able to return to my Taiji classes. What is more surprising is that the ‘lipoma’ also has almost vanished.
So, no invasive needle drainage for me, no surgery, and I’m recovering fast.
I am very impressed
★★★★☆
Elbow bursitis & baker's cyst
Thank you, I have already used almost all the patches from my last order.
I had a baker’s cyst which I think has really improved with the patches. I also have tennis elbow on one elbow and golfer’s elbow on the other and have put the patches on my elbows one night and there was some improvement, I need to put them on for a few nights.
I am so pleased with them that I have been telling my friends, and they plan to order them as well.
★★★★☆
Baker's cyst
Toky,
I got my patches. I used it for 12 hrs last night.
The patch was wet and my knee feels better.
Thanks
★★★★★
Buristis (the size of a hardball) in elbow
So, I had bursitis (the size of a hardball) in my elbow. Three doctor visits (3) draining visits but swelling returned instantly.
Tried your patches and after 10 apps. it has completely disappeared!
Thank You
★★★★★
Hip bursitis
Hi, My 81-year-old mother has been suffering from hip bursitis for several years.
She got some relief from regular corticosteroid injections. However, the last time she had this treatment, the injection was not carried out properly and she was in agony for several days. Consequently, she has been frightened to receive this treatment again, and the pain was getting progressively worse. She had not been sleeping and could not walk far.
I found the OSMO website and thought I’d give it a go. My mum has just completed the first course of 10 patches, and she has a completely new lease of life. It really is amazing how quickly this treatment has had an effect. She has been sleeping much better and walked further at the weekend than she has for many months. I have ordered a further 20 patches. Many thanks.
★★★★☆
Hip bursitis
I have been suffering from bursitis in my right hip since last August.
I saw your website and ordered 20 patches. I used a patch for 3 nights and didn’t notice much difference, and there was just a slight amount of fluid in the patches each night.
Last night I moved the patch a little and I couldn’t believe it this morning! The patch was soaked with fluid, so much that it was starting to ooze from the patch.
My hip felt much better this morning.
Thank you
★★★★☆
Joint Pain
These are honestly the best pain patches of them all.
I have tried 4 other brands before finding the OSMO Patch. They don’t get rid of the pain, but they certainly make things bearable.
Thank you
★★★★★
Baker's Cyst
I’ve had bakers cyst under my knee cap for 5 years and I’ve been in constant agony and haven’t been able to bend my knee for 5 years.
All my doctor could come up with was sticking needles under my knee cap, but 3 days on patches and it’s amazing swelling has almost gone, pain is a lot less and for the first time I will be able to get on floor and play with my grandson this christmas.
Real accounts by real people. Hear what they have to say!
★★★★★
I’ve had a Baker’s cyst behind my right knee, caused by an injury, for 4 years.
It is excruciatingly painful. I received cortisone injections every 3 months to ease the pain, but to no avail. Luckily, I stumbled upon your website. I put one behind my knee and one on the front of my calf. To my surprise, the swelling was greatly reduced by the next morning!
I would absolutely recommend the OSMO patch to anyone with this problem because I truly believe it works wonders.
I am extremely grateful for your product and I hope for many others to experience the relief I have as a result of using your OSMO patches.
★★★★★
Hi Toky
We are both very appreciative of your offer and we will certainly keep it to ourselves. My wife has had several months without pain so the patches really work and she is looking forward to the arrival of the new ones.
Again thank you
Regards
★★★★☆
Hi Jasmine,
So far the patches are working great.
Thanks.
★★★★☆
Attention Toky, Customer care.
Hi Toky, just to say we’ve ordered 20 more patches as the first lot really improved the Bursitis in my Elbow. It reduced the pain mainly, but although it seems full of fluid in the mornings the swelling has not reduced greatly.
Mind you it’s quite an art fitting them firmly to an elbow and still being able to move!
