Guarantee, Returns and Refunds Policies

OSMO Patch Guarantee Policy

While the OSMO patch works well for many people, as with any treatment there will always be some people that our patches regretfully won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.

Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)

We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).

IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.

Returns and Refunds Policy
Items may be returned for any of the following reasons.

Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies

All returns will require a Return Authorization Number (RA#) regardless of the reason.

The Return Authorization Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.

Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorization Number. As soon as we receive the balance of your un-used patches together with the Return Authorization Number we shall then immediately issue you with a complete refund (less the postage & handling cost).

We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase

Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorization Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.

Real testimonials by real people

Read their stories

★★★★☆

Joint Pain

These are honestly the best pain patches of them all.

I have tried 4 other brands before finding the OSMO Patch. They don’t get rid of the pain, but they certainly make things bearable.

Thank you

★★★★☆

Bursitis in my Elbow

Attention Toky, Customer care.

Hi Toky, just to say we’ve ordered 20 more patches as the first lot really improved the Bursitis in my Elbow. It reduced the pain mainly, but although it seems full of fluid in the mornings the swelling has not reduced greatly.

Mind you it’s quite an art fitting them firmly to an elbow and still being able to move!

Regards

★★★★★

Baker's Cyst

Thank you for your information.

We have experienced a great effect on my mother’s Baker cyst.

Regards Neval

★★★★☆

Joint Pain - Swollen Knee

Hello,

Just to give you an update: I finally received my order and I’m very happy to say that this helps me a lot with the swelling on my knee.

Thank you.

★★★★★

Bursa on the elbow

Hello,

My name is Garry Gracey; I am a former HANDBALL CHAMPION. I banged my elbow while playing handball. It became swollen after a few days, and my family doctor recommended not to drain the bursa on the elbow but to have it take its natural healing course. “Being impatient” I googled and found OSMO Patches. They were AMAZING in such that after 5 applications of OSMO patches, the swelling on my elbow disappeared.

For a visual of the before and after, attached are the pictures.

Thank you very much,

★★★★★

Baker's cyst

I have used the patches for a week now and am happy to say that the swelling of my bakers cyst has reduced to the point of very little pain now.

I am so pleased that I will tell my consultant about the patches, and my daughter who is a holistic nutritionist. She will recommend them to her patients as needed.

I have ordered another 20 patches – just in case!!

★★★★★

Knee Baker's Cysts and Meniscus tears

I’ve had knee problems for 3 decades and have had 4 surgeries due to an ACL tear and numerous Meniscus tears. Due to these problems, I’ve had a chronic problem with a Baker’s Cyst which I’ve been living with for years and the swelling has kept me in constant pain.

I definitely recommend the OSMO patches. They have given me substantial relief from the pain that I was experiencing. I’ve recommended the patches my Physical Therapist and he’s recommended them to his patients. I’ve also recommended the patches to my Surgeon and he is now recommending the patches in lieu of injections.

★★★★☆

Baker's cyst

Hi Toky,

Thank you very much for sending the patches to Ukraine.

My mother finds them very helpful and asked if I could get her more.

Regards

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Testimonials

Real accounts by real people. Hear what they have to say!

★★★★★

Hello,

Thanks very much….

This order is my second one…. I developed a Baker’s cyst (I think) behind my left knee, jumping up and down hard on a truckload of brush I was trying to compact…. I’m 67 years old, and the next morning, I had pain behind my knees, then a large egg behind my left knee. I searched the internet, and found your website, and ordered the patches. They worked well to bring down the swelling. Then, I jumped up and down on a shovel, digging a ditch, and the swelling returned. I used up the rest of my patches, and the swelling went down.

Thanks very much for having this natural solution to my problem: an egg behind my knee!

★★★★★

These have been a god send….

I never actually ended up using them on a baker’s Cyst but rather on the fluid that had collected around my knee due to osteoarthritis.

What an amazing product! How do I order more?

Thank you,

★★★★★

I have had terrible bursitis pain in my right shoulder since Christmas eve, 2017.

Have been on various analgesics (on and off) since with varying degrees of success. I stumbled upon your product a few days ago and thought “What the heck, I’ll give it a go as nothing else has worked”.

I’ve used the patches for the past two nights and “Bingo”; I slept right through both nights without any pain!!!

★★★★★

Toky,

The patches finally arrived today.

Thank you for your response to my email. We will continue to use the patches until my husband’s bursa finally resolves.

We love your product and will recommend them to anyone that has bursitis issues. We also told my husband’s Doctor about the patches.

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