Guarantee, Returns and Refunds Policies

OSMO Patch Guarantee Policy

While the OSMO patch works well for many people, as with any treatment there will always be some people that our patches regretfully won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.

Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)

We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).

IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.

Returns and Refunds Policy
Items may be returned for any of the following reasons.

Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies

All returns will require a Return Authorization Number (RA#) regardless of the reason.

The Return Authorization Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.

Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorization Number. As soon as we receive the balance of your un-used patches together with the Return Authorization Number we shall then immediately issue you with a complete refund (less the postage & handling cost).

We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase

Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorization Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.

Testimonials

Real accounts by real people. Hear what they have to say!

General Bursitis

Hi Toky, Just received patches this afternoon. Thank you for the prompt service. I am pleased we found you on the internet. The product does help Warm regards

Colleen O

NSW, Australia

Elbow bursitis

My elbow and shoulder were both injured at the same time, which were attended to by a highly respected orthopaedic physician.

After treatment, my shoulder fully recovered but the bursitis continued in full bloom. My doctor did not suggest draining it because the bursitis would likely return. After 7 weeks of no relief I researched the Internet for answers. That is when I discovered your product. On applying your patch to my elbow for 3 days the bursitis disappeared.

Simply amazing. Thank you!

Robert F

Florida, United States

Swollen elbow

Hello,

My name is Garry Gracey; I am a former HANDBALL CHAMPION. I banged my elbow while playing handball. It became swollen after a few days, and my family doctor recommended not to drain the bursa on the elbow but to have it take its natural healing course. “Being impatient” I googled and found OSMO Patches. They were AMAZING in such that after 5 applications of OSMO patches, the swelling on my elbow disappeared.

For a visual of the before and after, attached are the pictures.

Thank you very much,

Garry I. Gracey

British Columbia, Canada

Fluid on knee

I had a sac of fluid to the upper-right of my knee. Quite large. I continued to pursue my daily routine which consisted of morning workouts at the gym including ‘spin’ class. Needless to say, I aggravated the whole situation. My leg became swollen, and quite painful. It was only after the swelling went down did I notice the sac.

Upon searching myself for possible causes, I came across your site and since it was a ‘natural’ remedy, I didn’t think it would do any harm. I’ve had good results with other natural products, so why not give it a try.

After three days on the patch, I found that the sac pretty much dissolved. Was I going to heal anyway? Maybe. Was it the combination of natural healing and the stimulation of the patch? Maybe. In any event, I am now sac free.

Vickie M

Rhode Island, United States

Excruciating pain of bursitis

Please pass on my eternal thanks for this product. I would like to say how wonderful the patches are. I am proof that they work. I am 80 years old and had the excruciating pain of bursitis for 10 days. I used up three boxes of painkillers to no avail. Then in desperation looked on […]

Mavis S.

Gartempe, France

General Bursitis

Hello, I had used these patches and sceptical at first am totally convinced and they do work. Thanks

Gerald P

Florida, United States

Knee Baker's Cysts and Meniscus tears

I’ve had knee problems for 3 decades and have had 4 surgeries due to an ACL tear and numerous Meniscus tears. Due to these problems, I’ve had a chronic problem with a Baker’s Cyst which I’ve been living with for years and the swelling has kept me in constant pain.

I definitely recommend the OSMO patches. They have given me substantial relief from the pain that I was experiencing. I’ve recommended the patches my Physical Therapist and he’s recommended them to his patients. I’ve also recommended the patches to my Surgeon and he is now recommending the patches in lieu of injections.

William M

California, United States

Bursitis in my Elbow

Attention Toky, Customer care.

Hi Toky, just to say we’ve ordered 20 more patches as the first lot really improved the Bursitis in my Elbow. It reduced the pain mainly, but although it seems full of fluid in the mornings the swelling has not reduced greatly.

Mind you it’s quite an art fitting them firmly to an elbow and still being able to move!

Regards

John W

QLD, Australia)

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