While the OSMO patch works well for many people, as with any treatment there will always be some people that our patches regretfully won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.
Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)
We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).
IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.
Returns and Refunds Policy Items may be returned for any of the following reasons.
Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies
All returns will require a Return Authorization Number (RA#) regardless of the reason.
The Return Authorization Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.
Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorization Number. As soon as we receive the balance of your un-used patches together with the Return Authorization Number we shall then immediately issue you with a complete refund (less the postage & handling cost).
We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase
Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorization Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.
Testimonials
Real accounts by real people. Hear what they have to say!
Hip bursitis
Hi, My 81-year-old mother has been suffering from hip bursitis for several years.
She got some relief from regular corticosteroid injections. However, the last time she had this treatment, the injection was not carried out properly and she was in agony for several days. Consequently, she has been frightened to receive this treatment again, and the pain was getting progressively worse. She had not been sleeping and could not walk far.
I found the OSMO website and thought I’d give it a go. My mum has just completed the first course of 10 patches, and she has a completely new lease of life. It really is amazing how quickly this treatment has had an effect. She has been sleeping much better and walked further at the weekend than she has for many months. I have ordered a further 20 patches. Many thanks.
David P
Glasgow, United Kingdom
Baker's cyst
Hello! I wanted to write to let you know that I truly feel that a combination of your OSMO patches and infrared laser treatments on my knee have nearly cured my knee. I had a probable torn miniscus, and had developed a baker’s cyst behind the knee from the injury. I am a very active […]
Linda M
Michigan, United States
Bakers cyst on the knee
Hi,
I got the patches yesterday evening. I have had five knee operations on my right knee and have arthritis. I also have a baker’s cyst on the back of my knee and off to the front.
I tried it last night and I was surprised at the results and it actually took away some of the swelling. I work out every other day and I think these will help.
Thanks
Leo J
Alabama, United States
Hip Bursitis
Thank you so much for your reply,
My delayed response is also due to our holiday which, thanks to OSMO patch, was more comfortable!
I have recommended the use of these patches to several of my associates as I am very happy with the results.
Regards
Tina C
Auckland, New Zealand
Hip bursitis
I have been suffering from bursitis in my right hip since last August.
I saw your website and ordered 20 patches. I used a patch for 3 nights and didn’t notice much difference, and there was just a slight amount of fluid in the patches each night.
Last night I moved the patch a little and I couldn’t believe it this morning! The patch was soaked with fluid, so much that it was starting to ooze from the patch.
My hip felt much better this morning.
Thank you
Linda S
California, United States
Baker's cyst
Hi Toky, I am amazed at how fast this patch worked! I felt relief the very next morning, all the stiffness having gone and I was able to walk up and down the stairs much more easily. I think I will now try a patch on my kneecap where I’ve had inflammation for a long […]
Erika A
Ontario, Canada
Baker's cyst
Thank you for responding. I think I will save my last two patches in case I need them. Right now, I have such great improvement, I am no longer wearing the knee brace and I can walk up and down stairs with alternating feet. Have not done that for a while! Thanks again,
Ms. Dale C
Georgia, United States
General Bursitis
Hi Toky The patches work so well. I will have to keep these ones for myself. I have been convincing others of their worth. Many, many thanks
