Guarantee, Returns and Refunds Policies

OSMO Patch Guarantee Policy

While the OSMO patch works well for many people, as with any treatment there will always be some people that our patches regretfully won’t help. There could be a few reasons for this, such as; not adequately resting the injury and continuing to induce repeated stress, the patches could have been incorrectly applied or the injury has become very chronic resulting in some scar tissue forming over the area that’s obstructing the drainage process or continuing to cause flare-ups.

Whatever the reason we do appreciate that such a situation is very upsetting and thus this is why we have put together our No Questions asked Guarantee. (This Guarantee is exclusive to customers that purchase directly from our website)

We shall allow you to try up to 5 patches and after this time should you honestly feel the patches have not provided you any type of relief or help from your injury then just simply e-mail us at sales@osmopatch.com within 90 days of placing your order for the patches and you’ll be entitled to our No Questions asked Guarantee. This is a full refund on the purchase price of the patches (less the postage & handling cost).

IMPORTANT: As you will hopefully understand this Guarantee does not apply to either re-orders or orders greater than 2 Boxes of 10 patches (orders greater than 20 patches). In addition this Guarantee is exclusive to customers that purchase directly from our website and does not apply or extent to purchases made from other stores.

Returns and Refunds Policy
Items may be returned for any of the following reasons.

Claiming the No Questions asked Guarantee
Incorrect item received
Unable to use the patches due to medical reasons
Allergies

All returns will require a Return Authorization Number (RA#) regardless of the reason.

The Return Authorization Number (RA#) is obtained by emailing us at sales@osmopatch.com and quoting your purchase details together with one of the 3 reasons above. We shall also issue refunds for other reasons if they are reasonable.

Upon receiving your email request we shall then supply you with the return postage address together with the Return Authorization Number. As soon as we receive the balance of your un-used patches together with the Return Authorization Number we shall then immediately issue you with a complete refund (less the postage & handling cost).

We shall email you once we receive your returned item as well as confirmation of your refund to the email address provided at the time of the original purchase

Refunds will not include the original postage and handling fee unless there was an error on our part.
You will need to pay the postal fee for mailing it back to us.
All returns will need an Authorization Number (RA#) (mandatory).
Refunds must be requested within 90 days of purchase
Whilst most refunds will be issued within 48hrs of receiving the return we ask that you please allow up to 7 business days for processing refunds.

Real testimonials by real people

Read their stories

★★★★★

Tendonitis or bursitis

I have been prescribed XXXXXXXX 750mg for my shoulder. Tendonitis or bursitis, my Doctor said.

The anti inflammatory meds were working well until I moved some furniture for my wife and then the pain came right back with a vengeance.

I put a patch on my shoulder last night and was amazed when I removed it this morning! It looked like a used feminine hygiene product! And today the pain is so much better.

Amazing! Hopefully I can keep from the needles, cortisone and the MRI.

Thanks so much!

★★★★★

Hip Bursitis

Thank you so much for your reply,

My delayed response is also due to our holiday which, thanks to OSMO patch, was more comfortable!

I have recommended the use of these patches to several of my associates as I am very happy with the results.

Regards

★★★★★

Bursitis in the hip

I have always been a very active person over the years. A couple of years ago I developed quite a discomfort in my left hip. I attempted to ignore it, but after much deliberation went to see a doctor. After scans it was diagnosed as bursitis. I went for cortisone injections twice, but it really did not ease the pain much.

After coming across the OSMO patch website, not having anything to lose, I immediately ordered 10 of the patches. I placed a patch on the affected hip for a total of three nights. I was absolutely stunned that after the third application, the pain in my hip had disappeared. It was a few weeks before I actually needed to reapply any more patches due to a small amount of pain returning. I assume that the problem will always be there, however, it is very comforting to know that the OSMO patches are available so that you can virtually live pain-free.

Extremely happy that I stumbled on the website.

★★★★☆

Fluid on knee

I had a sac of fluid to the upper-right of my knee. Quite large. I continued to pursue my daily routine which consisted of morning workouts at the gym including ‘spin’ class. Needless to say, I aggravated the whole situation. My leg became swollen, and quite painful. It was only after the swelling went down did I notice the sac.

Upon searching myself for possible causes, I came across your site and since it was a ‘natural’ remedy, I didn’t think it would do any harm. I’ve had good results with other natural products, so why not give it a try.

After three days on the patch, I found that the sac pretty much dissolved. Was I going to heal anyway? Maybe. Was it the combination of natural healing and the stimulation of the patch? Maybe. In any event, I am now sac free.

★★★★★

Baker's Cyst

I don’t know how to submit a testimonial, so I am just sending you a thank-you note.

I had a baker’s cyst over a year ago, and with time (months), it diminished. Doctor said he did not recommend anything but the R.I.C.E. therapy (which helped some). Thought it was a one and done, but no. Fast forward a year and after “dancing” on a ladder to paint the garage, I remember a knee twinge and within ten days, another swelling in the back and very painful.

A neighbor mentioned she had the same issue and used your patch. Had an extra one for me to try. All I can say is, “Wow” and “Thank you.” In one use, I can walk more comfortably and not cringe every time I sit down and stand up. I’ve ordered more.

★★★★★

Baker's cyst

Hello,

Thanks very much….

This order is my second one…. I developed a Baker’s cyst (I think) behind my left knee, jumping up and down hard on a truckload of brush I was trying to compact…. I’m 67 years old, and the next morning, I had pain behind my knees, then a large egg behind my left knee. I searched the internet, and found your website, and ordered the patches. They worked well to bring down the swelling. Then, I jumped up and down on a shovel, digging a ditch, and the swelling returned. I used up the rest of my patches, and the swelling went down.

Thanks very much for having this natural solution to my problem: an egg behind my knee!

★★★★★

Trochanteric Bursitis

Dear Toky,

I wanted to let you know that the Bursitis Patches have worked on my Trochanteric Bursitis.

I cannot believe it. I do not have the pain or swelling there that I have had before. It is very cool. I just wanted to let you know that, also.

We will see if it flares up again. Thanks so much for answering my questions and caring about my daughter, also. It will stay with me for a long time.

May you feel blessed and loved. Have a great day!! Take Care!!

★★★★★

Baker's cyst

Hi,

I received my patches and after wearing them two nights, my baker’s cyst is almost gone – and no more pain!

Thank you, thank you, thank you!

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Testimonials

Real accounts by real people. Hear what they have to say!

★★★★★

Dear Toky, this is to follow up on my last email.

After the 7th patch, the swelling began to go down. I did have to use all 10 patches, but by that time the swelling was gone and my elbow was back to normal.

So the patches did work, and I am completely satisfied. I would buy them again and recommend them to others.

Thanks so much.

★★★★★

Hi Jasmine,

After several years my wife finally tried your patch…she is a convert.

Thanks for your continued help.

★★★★☆

Dear Danniel,

I’ve just ordered my second lot of patches and have noticed a vast improvement in my shoulder. I just wanted to let you know I think they are working and will continue to use them.

Thank you and I will be telling people all about your website.

Regards

★★★★★

Hi Toky

The patches work so well.

I will have to keep these ones for myself. I have been convincing others of their worth.

Many, many thanks

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